Account Services

Outage Report

Currently, The Energy Cooperative has no major outages to report. If you are experiencing an electric power outage and have not reported it, please call our outage reporting service at 1-888-535-5732 (24/7). For natural gas or propane outages, please call our Control Center at 800-255-6815, extension 5.

Downed power lines can be extremely dangerous! Please consider all downed power lines to be energized. To avoid serious injury or even death stay clear of all downed power lines. Keep others, including your pets, away from the line.  Do not try to touch, move or repair a downed power line. If you encounter a downed power line, call The Energy Cooperative immediately at 1-888-535-5732 to report the downed line.

If you are a member served by The Energy Cooperative's Highwater, Hickman, St.Louisville, Martinsburg or Brandon Substations, please click here for an imprtant message regarding potential power outages during AEP construction.

Electric Outage Reporting Procedure

Steps To Restoring Power (pdf)

OUTAGES BY SUBSTATION

The Energy Cooperative operates and maintains 19 substations in our
service territory. View Composite Substation Area Map.

Substation Members Served Current Outages Individual 
Substation Map
Apple Valley 2,158 0 View Sub Map
Beechwood 1,948 0 View Sub Map
Bladensburg 1,330 0 View Sub Map
Brandon 1,088 0 View Sub Map
Flint Ridge 1,924 0 View Sub Map
Hebron 458 0 View Sub Map
Hickman 1,346 0 View Sub Map
Highwater 1,715 0 View Sub Map
Jacksontown 1,710 0 View Sub Map
Jelloway 1,014 0 View Sub Map
Johnstown 1,896 0 View Sub Map
Loudonville 494 0 View Sub Map
Martinsburg 1,424 0 View Sub Map
Mt. Vernon 1,110 0 View Sub Map
Northridge 775 0 View Sub Map
Palmyra 506 0 View Sub Map
Reform (Hanover) 1,506 0 View Sub Map
St. Louisville 1,032 0 View Sub Map
Welsh Hills 871 0 View Sub Map
Totals 24,306 0 19